organizations with a unique competitive advantage: better data, leading to better decisions,
leading to better people.
ExecuSmart tools are created by the Executive Assessment Institute, a leader in the field of human
capital analytics, founded in 1996.
The EAI’s mission is to create and deliver intelligent data-driven talent management tools and
services, ultimately enhancing an organization’s financial performance.
Using ExecuSmart tools will provide you and your organization with top-level industry-proven
assessments, resulting in better analytic data to achieve the greatest return from
your human capital.
The ACE™ Process
ACE™ Data-Driven Coaching
Assessment, Coaching, & Evaluation.
Organizational coaching helps identify strengths and weaknesses in an organization, and then leverage the development of both to increase achievement of an organization’s goals. It creates a systemic framework for individualized development in order to improve organization effectiveness.
It is the process of giving feedback to maintain and improve individual and organizational performance and must be based on sound quantitative and qualitative assessment. It is designed to maximize employee strengths, minimize weaknesses, and is an important part of leadership development and succession planning.
After six to twelve months of coaching with a masters or doctoral level coach, firms reported a 570% ROI on coaching with executives that received the coaching (an $18,000 investment resulted in an average of $108,000 productive return.)
- 71% of executives reported improved relationships with supervisors
- 77% reported better relationships with their staff
- 63% reported better relationships with their peers
- 61% reported increased job satisfaction
- 44% reported increased commitment to their firm
A coach can use assessment, inquiry, reflection, requests and discussion to help clients identify business and personal goals, develop strategies, relationships and action plans intended to achieve those goals. They provide a place for clients to be held accountable to themselves by monitoring the clients' progress towards established goals. Coaches individualize a plan to best suit the client's needs, environment, and relationships, while teaching specific insights and skills to empower the client toward their goals. Coaches act as a mirror for clients by sharing outside and unbiased perspectives.
What's the Difference?
Traditional Coaching Method
- Coaching may or may not use leadership assessments – MBTI, Hogan, etc. are not leadership assessments
- Focus is on the individual and may not align with organizational needs
- Development is opinion at best
- Improvement is not always defined
- Seldom any quality checks
- Little ROI targeted – Level 1 or 2
- Often little pre-planned improvement strategy and no follow up measures
- Often engagements abruptly end or fade away or seem to never end with no clear development objective or discipline
ACE™ Coaching Method
- Coaching must have a valid and reliable leadership assessment as the foundation
- Focus is on the individual in the organization context
- Development is data-based
- Improvement is defined with individual and organization-specific outcomes
- Periodic check ups with stakeholders
- ROI targeted at the Level 3 or 4 level
- Protocol-driven with specific tools and process based on assessment
- Post-assessment plan and rigor that maps out development
The Assessment, Coaching, and Evaluation Process:
- Firm determines that succession planning, performance management efforts and/or leadership development are needed
- A proven process of assessment is selected – typically the Leadership Temperament Index®
- Assessment results are shared with firm leaders, talent staff, and respondents
- Respondents have time to reflect on the data with a trained expert and are provided with options for development and/or career assessment
- Candidates for coaching are selected by firm
- Outcomes of overarching coaching are communicated to stakeholders
- Coaching and development kickoff with senior sponsors at leadership conference
- Key areas for improvement are determined for each leader to be coached
- Contract between Coach and Coachee is signed
- ACE Coaching Steps™ are deployed
- Coachee self-evaluation
- Coach and Coachee review contract and coaching objectives
- Firm and EAI review overarching engagement and determine next steps
- After Coaching Review (ACR)
The ACE™ Coaching Steps:
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